It began with a single complaint about an overcharge at the grocery store, and expanded into a nationwide investigation. As a result of persistent undercover and computer assisted reporting, this series holds one of the nation's largest grocery retailers accountable for disproportionally overcharging customers and violating a court order. It also sheds light on a questionable relationship between the grocery industry the state agency responsible for its oversight.
They promise the best value for your gold, but offer just pennies on the dollar. While lowballing may be legal, lying to you about the quality of your gold is not. Just one of the things we uncovered in our 6-station investigation of one of the nation's largest gold-buying operations.
ID Theft Secrets - From Behind Bars
In this 2-part series, we first go behind prison walls to learn the tricks of the trade from convicted ID Thieves.
We then dissect the story of one of last year's eight million identity theft victims to analyze what she did right, what she did wrong, and what you can learn from her nightmare.
When Coverage Counts
This 3-part series uncovers why some insurance policies pay out following a disaster... while others do not.
It also reveals the policy clause to look out for and the surprising way some adjustors decide how much to pay.
From illegal insurance practices to questionable security, this three-part investigation reveals what you need to know before storing your valuables.
Private parking tickets... legal or not? We find out!
Following accusations that the city's tow company was damaging cars, this 2-part ConsumerWatch investigation shut down one tow company and reveals others are putting cars at risk.
Hurt by the Ambulance Bill
You didn’t call for an ambulance, you’re not injured, but this ConsumerWatch investigation reveals you could still end up owing thousands of dollars in ambulance bills.
This two-part ConsumerWatch investigation triggers a FDA recall, after we find high levels of lead in a variety of plates and popular tableware.
ConsumerWatch goes undercover to prove Target is short-changing customers and breaking the law.
Air Duct Cleaning
ConsumerWatch goes undercover to reveal how air duct cleaning companies are preying on the elderly.